Online Passport Application

Refund Policy

WWW.PASSPORTSEVAINDIA.IN ,FOR THE USER SERVICES THAT ARE GIVEN TO YOU, WE WILL ONLY ACCEPT REFUNDS IF THE SERVICE IS NOT PROVIDED. WE RESERVES THE RIGHT TO DETERMINE A FAIR VALUE OF THE PRODUCT ON RETURN AND THE SAME SHALL BE BINDING ON BOTH PARTIES. THE REFUND PROCESS WILL BE INITIATED ONCE WE CONFIRMATION OF THE SERVICES NOT PROVIDED. IN CASE OF REFUND REQUEST ACCEPTED, AMOUNT WILL BE REFUNDED IN THE SAME MODE YOU HAVE PAID. WE SHALL NOT BE CONSIDERED IN BREACH OF ITS SATISFACTION GUARANTEE POLICY OR DEFAULT UNDER ANY TERMS OF SERVICE, AND SHALL NOT BE LIABLE TO THE CLIENT FOR ANY CESSATION, INTERRUPTION, OR DELAY IN THE PERFORMANCE OF ITS OBLIGATIONS BY REASON OF EARTHQUAKE, FLOOD, FIRE, STORM, LIGHTNING, DROUGHT, LANDSLIDE, HURRICANE, CYCLONE, TYPHOON, TORNADO, NATURAL DISASTER, ACT OF GOD OR THE PUBLIC ENEMY, EPIDEMIC, FAMINE OR PLAGUE, ACTION OF A COURT OR PUBLIC AUTHORITY, CHANGE IN LAW, EXPLOSION, WAR, TERRORISM, ARMED CONFLICT, LABOR STRIKE, LOCKOUT, BOYCOTT OR SIMILAR EVENT BEYOND OUR REASONABLE CONTROL, WHETHER FORESEEN OR UNFORESEEN (EACH A “FORCE MAJEURE EVENT”).

WWW.PASSPORTSEVAINDIA.IN will be held liable for refund of money received, only in case of our inability to render services, also it is hereby agreed by you that refund will be processed only after deduction of 20% from the amount received (gst exclude), further also the deducted amount will be treated as our services charges of banking and payment gateway, The refund process will be initiated once the confirmation of the services are provided. In case of refund request accepted, amount will be refunded in the same mode you have paid or transfer to your bank account.

NOTE: To request a refund under this guarantee if we not deliver the service than and than only we initiate refund, you must contact us with acceptable reason acceptance based on our policies. Just send an email to help.passportsevaindia@gmail.com We’ll gladly refund you of your charge (deductions applicable) within 7 working days of your proper refund request. refund request it takes 5-7 working days to deliver(as per payment gateway delivery days will change).

If you have any query about process, you can write us help.passportsevaindia@gmail.com .In case we need any additional clarification about your application our team will reach you by email or call.

REFUND POLICY

1. REFUND OF PAYMENT RECEIVED

For the passport services that are given to you, passportsevaindia.in, will only accept refunds if the service is not provided. passportsevaindia.in, reserves the right to determine a fair value of the product on return and the same shall be binding on both parties. The refund process will be initiated once we confirmation of the services not provided. In case of refund request accepted,Your 50% of your amount will be refunded in the same mode you have paid.

2. REFUND REQUEST

Refund request can be send at support@passportsevaindia.in. Refund request can be made within 15 days of online application made with valid reason. Standard deduction should be applied if you dont have valid reason.

3. CANCELLATION OF APPLICATION

You cannot cancel the application once processed from our side. No refund will be provided once the application is proceed or done.

4. ISSUANCE OF PASSPORT

Passport applied, will be delivered within 30 to 45 days at the address provided in the application form.

5. CLARIFICATION ABOUT APPLICATION

If you have any query about application process, you can write us mail at support@passportsevaindia.in. In case we need any additional clarification about your passport application, our team will reach you by email or call.

6. FORCE MAJEURE

passportsevaindia.in shall not be considered in breach of its satisfaction guarantee policy or default under any terms of service, and shall not be liable to the client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of god or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force majeure event”).

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